- When will my order arrive? Each garment is custom printed to order and will be delivered in 2-3 weeks.
- Can I return my 'Just A Kid' custom apparel or get a refund? Where an item is faulty, if you are eligible for a refund, we will reimburse the price you have paid for the product or products onto the credit or debit card with which you paid. Alternatively, we may offer a coupon or voucher (if applicable) and resend the item free of charge. Please note it is not our policy to offer both a refund and a resend. Refunds cannot be given if the fault is a result of your own actions such as product misuse or if personalization is misspelled. You can request a refund by calling 800-603-2653.
- Why is there a faint square on my garment? This garment was decorated using the industry’s most cutting edge technology. This process requires a pretreatment to be used, producing a faint square around your design. Have no fear, it will wash away after one wash.
- What are the shipping charges? Shipping costs are 9.95 for all orders under $60.
- Does the hat have a printed logo and location or is it embroidered? Each hat is custom embroidered with the 'Just a Kid' logo and your location.
- What if my city or town isn't available? Most cities are already available; however, if yours is not, please type in the city that you would like in the link to submit for approval which is found when you type in a city that is unavailable.
- Additional questions? If you have questions that are not answered here, please visit the POWERADE® STORE Customer Care page.
ALL NET PROCEEDS* FROM THE SALES OF THIS APPAREL WILL BENEFIT BOYS AND GIRLS CLUBS OF AMERICA. YOUR PURCHASE OF JUST A KID APPAREL HELPS SUPPORT INNOVATIVE AND IMPACTFUL PROGRAMS FOR KIDS. IF BOYS AND GIRLS CLUB KIDS CAN BUILD ROBOTS, IMAGINE WHAT THEY CAN BUILD IN THE FUTURE. LEARN MORE AT GREATFUTURES.ORG.